Refund policy

Refund, Return, and Reship Policy

1. Reship Policy If your Castri Calendar arrives damaged or defective, we offer a 30-day reship policy with no hassle. To qualify for a reshipment, please provide photo proof of the damaged or defective item within 30 days of receipt. The photo must be taken in good lighting and be of high quality, clearly showing the defect or damage. Once we verify the issue, we will promptly send you a replacement.

2. Refund Policy We offer a 30-day refund policy if there is an issue with the item or with the shipping. If your Castri Calendar has a defect or was damaged during shipping, you can request a refund within 30 days of your purchase. Please contact us at castri.support@gmail.com to initiate the refund process. Depending on your preference, we will either refund your purchase amount or offer a reshipment of the product.

3. Return Policy Please note that we do not accept returns. However, we offer flexible refund and reship options to ensure your satisfaction. If you encounter any issues with your product, please contact us to discuss the best solution for your situation.

For any inquiries or to initiate a refund or reship request, please contact us at castri.support@gmail.com. We are here to help and ensure you have the best experience with your Castri Calendar.